One Stop

Logo for new One Stop area

Welcome to the One Stop office, located on the second floor of CATS.

Available Services include:

Business Office:

  • Process student payments including cash and check; assist with credit card payments on CashNet
  • Issue refund checks
  • Apply charges
  • Provide billing information
  • Administer payment plans
  • Provide book vouchers and answer questions regarding this process
  • Provide student account information
  • Lift holds related to student accounts

Financial Aid:

  • Answering questions about the FAFSA
  • Remind students to complete the FAFSA
  • Report status of financial aid and/or disbursements
  • Answer questions about verification
  • Facilitate student acceptance of scholarships and other financial aid
  • Collect thank you letters for scholarships
  • Accept financial aid forms
  • Answer questions about financial aid warnings and suspensions
  • Assist with loans and loan status

Student Records:

  • Assist with dropping or adding classes
  • Facilitate change of name requests
  • Process change of address requests
  • Assist with requests to withdraw from college
  • Assist with completion of student record forms, including:
    • Change of major
    • Graduation application
    • Release of information
    • Course reinstatement
  • Answer general questions related to:
    • Academic holds
    • Registration

Additional Information is available on these pages:

Business Office
Financial Aid
Student Records

Please visit Your One Stop office on the second floor of CATS or email with any questions


Meet Your One Stop Team

Katrina Delezene
Office Assistant II
Student Records
Skye Hicks
Academic Advisor
School of Professional Studies
Erin Rieschick
Director of Business Services
Business Office
Courtney Tanner
Office Assistant II
Business Office
Tracey Winkelhake
Financial Aid Technician
Financial Aid