One Stop


Logo for new One Stop area


Welcome to the One Stop office, located on the second floor of CATS.


Available Services include:

Business Office:

  • Process student payments including cash and check; assist with credit card payments on CashNet
  • Issue refund checks
  • Apply charges
  • Provide billing information
  • Administer payment plans
  • Provide book advances and answer questions regarding this process
  • Provide student account information
  • Lift holds related to student accounts


Financial Aid:

  • Answering questions about the FAFSA
  • Remind students to complete the FAFSA
  • Report status of financial aid and/or disbursements
  • Answer questions about verification
  • Facilitate student acceptance of scholarships and other financial aid
  • Collect thank you letters for scholarships
  • Accept financial aid forms
  • Answer questions about financial aid warnings and suspensions
  • Assist with loans and loan status


Student Records:

  • Assist with dropping or adding classes
  • Facilitate change of name requests
  • Process change of address requests
  • Assist with requests to withdraw from college
  • Assist with completion of student record forms, including:
  • Change of major
  • Graduation application
  • Release of information
  • Course reinstatement
  • Answer general questions related to:
  • Academic holds
  • Registration

Meet Your One Stop Team

Julie Coatney headshot Julie Coatney

Director of Business Services

Skye Hicks headshotSkye Hicks

Academic Advisor

Tracey Winkelhake headshotTracey Winkelhake

Student Services Navigator




One Stop Office

CATS Second Floor

Monday - Friday 8 a.m. - 5 p.m.


Telephone: 402-872-2228