This page will be updated frequently.

Troubleshooting and Support Resources

Visit this Technical Support page for information about fixing common computer/Blackboard/access issues.

Blackboard Support:, 1-888-258-5558.
In emergencies call our technical line, available 9 a.m. to 9 p.m. CT daily, at 402-819-8181.
Computer Services: 402-872-2270,

Tutoring & Writing Assistance
CATS Tutoring will still be available to ALL PSC students for FREE, the only difference is that the tutoring sessions will be held online through Blackboard.  We will have the same tutors assisting with the same subjects: Math, Algebra, Stats, Science, Biology, Botany, Zoology, Chemistry, Psychology, Sociology, Human Growth and Development, CMIS, Business, Art, History, English, Writing and more.

To request a tutor, simply fill out the form.  Once we receive your request, we will connect you with a tutor via email and the two of you can work out a day/time to meet on Blackboard.

You can schedule a single session, or you might want to schedule a regular weekly session.  Whatever you need, we are here to help.

Need writing assistance?  Simply submit your assignment/paper, and a tutor will review your paper for grammar, clarity, citations, and content when appropriate.

Please let me know if you have questions or need assistance, please contact

Technology Resources
Blackboard: Here is the link to Peru State’s Blackboard site. A link to Blackboard is also located on the Peru State website; hover over ‘Students’ in the upper left-hand corner and click on ‘Blackboard.’

USERNAME: Nebraska User ID (NUID), no dashes or spaces
PASSWORD: TrueYou/myPSC password

Email: Here is the link to student email login. A link to student email is also located on the Peru State website; hover over ‘Students’ in the upper left-hand corner and click on ‘Student Email.’

USERNAME: Student’s first name, period, student’s last name, and the first five digits of their NUID number (ex: John.Doe12345)
PASSWORD: Student’s entire, eight-digit NUID (ex: 12345678 or 00123456)

For questions or concerns, you will need to contact Computer Services at 402-872-2270 or by email at When emailing Computer Services, please provide your NUID.

Online Library: We offer online library services 24 hours a day, seven days a week. To log in to EBSCO or other research data, go to the library webpage. Enter your myPSC username and password into the correct fields (login information is listed above, under myPSC). Additional information on how to use EBSCO and other research resources can be found here.

During the Covid-19 pandemic, you may contact Veronica Meier if you have any research questions or need a scanned copy of chapters from a textbook in the library’s collection. Please allow one business day for reply. Interlibrary loan of articles will continue; however, print materials will not be requested.

Accessing the Internet
If you do not have reliable Internet access at your home, consider these alternatives:

  1. Come to campus: If you are able to commute from your home to campus, the campus computer labs are open and available for your use.
  2. Public libraries: You may be able to use computers and Internet at the public library in your community. See this list for libraries in the area.
  3. Investigate free access through your service provider: Many companies are offering free access to the Internet during the Coronavirus situation. Contact your provider for more information about what they offer.
  4. Find a friend. Many people can offer access through their phone’s hotspot.
  5. Consult this page with information about Internet Assistance for Low Income Families.
Course Materials and Textbooks
You may return to campus to retrieve books and computing resources that you left on campus over spring break.

In light of the ongoing disruption to on-campus learning we’ve partnered with our eCampus Online Bookstore’s digital course materials platform, VitalSource, and leading publishers to launch VitalSource Helps, a program offering free access to ebooks for students who may have lost access to course materials with the rapid move to distance learning.

If you previously accessed textbooks via the library, shared a book with a classmate, or left your books on campus, visit to access free ebooks through May 25. VitalSource Helps provides access to tens of thousands of ebooks, but some content may not be available.

To access free materials, you must use your email address to log in or create an account.

If you purchased or rented an e-book for your class, it is still available after you log into the bookstore site. Check the Digital Bookshelf for your books.

For Cengage electronic resources, please visit here.

Online Learning Study Tips

We know many of you may be taking a course over the Internet for the first time. The tips below may be useful as you complete the semester.

What Makes A Successful Online Learner?

Tips for Being a Successful Student — Online and in the Classroom

Tips for Success