| To assist students with Blackboard technical issues, a testing course is available for students. Go to the Blackboard website and log in using "bobcat" as both the username and the password (both lowercase).
Current Issues:
These issues have recently been brought to our attention.
YouTube Tutorial:
Instructions on how to create a YouTube account and how to create videos from home
Common Issues:
Logging In:
Username and password information for Blackboard, Acornmail, and MyPSC
Pop-Up Blockers:
Information on how to disable your pop-up blocker for the Blackboard site
Mac Users- Blank Discussion Board Posts:
Directions on how to change Visual Textbox settings in Blackboard which resolves discussion board problems experiences by some Mac users
We recommend MAC users install and use Firefox for their Blackboard coursework.
Changing your Password in Blackboard:
Once you have logged into Blackboard for the first time, we advise you to change your password.
HTTP Status 404 reported by Apache Tomcat/5.0.28:
Error received when uploading a document into blackboard which has been given a file name the server does not understand
Troubleshooting Unknown Issues:
A list of helpful information to provide Blackboard Tech Support when asking for assistance in resolving technical issues
Contact Us:
Email us at BBTechSupport@peru.edu or call the Distance Education at 1-888-258-5558, Monday through Friday from 8 a.m. to 5 p.m. (summer hours: 7:30 a.m. to 4:00 p.m.)
After office hours, on the weekends, or in emergency situations, please call 1-402-274-8530.
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