|Common Issues: Clearing Browser Cache
- Click on the 'Firefox' dropdown or choose 'Tools' from the menu bar
- Expand Options (if necessary) and/or click on 'Options'
- Select the 'Privacy' tab
- Click on the 'clear your recent history' link
- Change the 'Time range to clear:' dropdown to 'Everything'
- Check the boxes for 'Cookies' and 'Cache'
- Clearing 'Form & Search History' may be helpful in resolving specific login issues (in most instances it is not necessary to clear this data)
- Click 'Clear Now' to delete the data you have selected
- You may now need to 'refresh' your page
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